FAQs

Why does this website look different?

Well spotted! We’ve been working hard to update the DK website and are very pleased to be able to show you the fruits of our labour. We hope you enjoy exploring. We’ve redesigned the site to help you navigate your way around our library and find books you like, and we’ve improved the search functionality to help you find interesting stuff. If you have any comments and would like to let us know what you think please feel free to contact us. We’d love to hear from you.

 

Contact Us

How can I get in contact?

Visit our Contact Us page for details about how and who to contact at DK.

 

Shopping

Where can I buy DK books?

DK currently does not fulfill customer orders online but on the homepage you will find links to an online retailer where DK books are available for purchase. 

How do I return a book?

We’re sorry to hear that you would like to return one of our books. We apologise for any errors that may have occurred when the book was printed. If you have a faulty book please return it to the store you purchased it from. DK sells its books to bookshops, who in turn have their own returns policies and will be able to advise you here.

How do I request permission to reproduce material from a DK title?

To license an Image: enquiries@dkimages.com

To license content: digital.licensing@uk.dk.com

Text permissions - adult: adultpermissions@uk.penguingroup.com

Text permissions - children's: childrenspermissions@uk.penguingroup.com

How do I discuss creating a bespoke DK title for my company?

We work with companies of all shapes and sizes, creating bespoke products for their needs. From a digital product to a customised book, we can show you examples of our custom publishing and help create a solution that suits your business. Contact Rahul Chandel for more information.

 

Marketing and Publicity

How do I request a review copy?

Please contact marketing.india@dk.com.

My company/organisation would like to use DK books in a promotion, how can I do that?

We’d be happy to discuss this. Contact us on marketing.india@dk.com.

 

Privacy

What is your privacy policy?

Click here to find out more about how important we view the issue of privacy online for adults and children.

Where are the terms and conditions for your website?

Click here to view.

 

General Queries

How can I get my book published?

We don't accept unsolicited manuscripts at DK. However, if you are looking for general advice on submitting a manuscript, your local library is a great place to start. Alternatively, a Literary Agent will know the most suitable publisher to take your manuscript to.

How do I find out more about working for you?

For job related queries, please see Careers at DK.

Can I get help with my project?

We regularly receive requests for information, assistance and interviews for student research projects. Unfortunately due to time constraints and confidentiality we are unable to help here but we wish you all the best in your studies.

How do I get more information about product safety?

We would be happy to help; please contact us on productsafety@dk.com

 

DK English for Everyone

 

I've just purchased some English for Everyone books. Where do I find more information about supporting audio materials and exercises?

We have a dedicated English for Everyone website where you can find all the information you need.

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