Contact Us


UK customer services:

Have a question? Check out our FAQs page to see if the answer's there. If not, please contact our UK customer services team.

By email:

By phone: +44 (0)120 625 5678

Our phone lines are open:
Monday to Friday: 9am – 6pm
Saturday: 9am – 5:30pm
Sunday: 10am - 4pm

Returns address (for UK website orders only):

DK Returns
PO Box 48
East Sussex
BN23 6WB


General enquiries:

International Customer Services:

Postal address:

DK Limited
The Penguin Group (UK)
80 Strand London


Sales Enquiries:

UK sales:

International sales:

We’re making a number of essential changes to our UK systems and distribution operation. We are writing to let our partners know if it will change how we do business together. If we have written to you and you have a question, please follow the prompts here


Marketing & Publicity:

For all Marketing and PR queries please contact:


Content licensing and custom publishing:

To license an image:

To license content:

Text permissions - adult:

Text permissions - children's:

To create a bespoke product:


Book enquiries:

Adult book questions:

Children's book questions:

Travel book questions:


Product safety:

For product safety related queries, please contact:


Quality queries

For product quality related queries, please contact:


Book ideas & Manuscripts:

We don't accept unsolicited manuscripts at DK. However, if you are looking for general advice on submitting a manuscript, your local library is a great place to start. Alternatively, a Literary Agent will know the most suitable publisher to take your manuscript to. A comprehensive listing of UK literary agents can be found in the Writers' and Artists' Yearbook, published annually by A & C Black.


Want to work for us?

Jobs & HR information: Visit our jobs minisite


For technical enquiries regarding the website (please note this email address is monitored Monday to Friday 9am to 5pm):

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