DK FAQs
Contact Us
How can I get in contact?
Visit our Contact Us page for details about how and who to contact at DK.
Shopping
Where can I buy DK books?
DK currently does not fulfill customer orders online but on the homepage you will find links to an online retailer where DK books are available for purchase.
How do I return a book?
We’re sorry to hear that you would like to return one of our books. We apologise for any errors that may have occurred when the book was printed. If you have a faulty book please return it to the store you purchased it from. DK sells its books to bookshops, who in turn have their own returns policies and will be able to advise you here.
How do I request permission to reproduce material from a DK title?
To license content: digital.licensing@uk.dk.com
Text permissions - adult: adultpermissions@uk.penguingroup.com
Text permissions - children's: childrenspermissions@uk.penguingroup.com
How do I discuss creating a bespoke DK title for my company?We work with companies of all shapes and sizes, creating bespoke products for their needs. From a digital product to a customised book, we can show you examples of our custom publishing and help create a solution that suits your business. Contact Sales.india@dk.com for more information.
Marketing and Publicity
How do I request a review copy?
Please contact marketing.india@dk.com.
My company/organisation would like to use DK books in a promotion, how can I do that?
We’d be happy to discuss this. Contact us on marketing.india@dk.com.
Privacy
What is your privacy policy?
Click here to find out more about how important we view the issue of privacy online for adults and children.
Where are the terms and conditions for your website?
Click here to view.
General Queries
How can I get my book published?
We don't accept unsolicited manuscripts at DK. However, if you are looking for general advice on submitting a manuscript, your local library is a great place to start. Alternatively, a Literary Agent will know the most suitable publisher to take your manuscript to.
How do I find out more about contributing to DK titles?
During the creative process we work with a wide range of contributors, from writers and subject experts to freelance editors, designers, and illustrators. If you are interested in collaborating with DK India, please see Working at DK India.
Can I get help with my project?
We regularly receive requests for information, assistance and interviews for student research projects. Unfortunately due to time constraints and confidentiality we are unable to help here but we wish you all the best in your studies.
How do I get more information about product safety?
We would be happy to help; please contact us on productsafety@dk.com
DK English for Everyone
I've just purchased some English for Everyone books. Where do I find more information about supporting audio materials and exercises?
We have a dedicated English for Everyone website where you can find all the information you need.